If you are booking a free 20 min intro chat, you may get a reminder that includes reference to payment, please ignore this, it's a genetic reminder for all bookings.
Please cancel if you feel you no longer require the free chat.
I keep these chats free as I believe that the therapeutic relationship is the most important thing in therapy. These informal chats allow you to have a full understanding of therapy with me and if my approach and personality feels the right fit for you. I have only ever had a handful of no shows, but when this does happen it stops someone who may have been emailing me for an emergency intro call having that space, or clients trying to access emergency sessions. With this in mind, I would respectfully ask you to cancel if you change your mind.