Advance Booking:
Clients are encouraged to book their appointments in advance to secure their preferred date and time.
2. Confirmation Policy:
All bookings must be confirmed via email or phone at least 48 hours before the appointment.
3. Cancellation and Rescheduling:
Clients must provide at least 24 hours' notice for cancellations or rescheduling to avoid any cancellation fees.
4. Deposit Requirements:
A deposit may be required for certain services. This will be communicated during the booking process.
5. Arrival Time:
Please arrive 10–15 minutes early to complete any necessary paperwork or consultations.
6. Late Arrivals:
Late arrivals may result in a shorter session or rescheduling, depending on the schedule.
7. Health and Medical Conditions:
Clients are requested to inform us of any relevant health or medical conditions at the time of booking to ensure the best possible service.
8. Minors Policy:
Clients under the age of 18 must be accompanied by a parent or guardian during their appointment.
Children under 13 are not allowed within the treatment room therefor if there is not a guardian available during you appointment,
we suggest changing the date to on that suits you better.
9. Contact Information:
Ensure your contact details are up-to-date so we can provide reminders or updates regarding your booking.
10. Special Requests:
If you have specific requirements or preferences, please notify us at the time of booking.
